Paul Rehberg
Proudly Serving: Sobeys #881 Mumford Road, Halifax, NS
Position: Baker
Core Value: Always Place the Customer First
Paul is a man of few words but what he does say comes from the heart. So when a customer broke down and started to cry in front of him, he asked her if she was alright. It turned out that the customer was facing a health crisis. “She was struggling with the decision of whether or not to get an operation,” says Paul. “I just asked her what her quality of life was now and what it could be. We sat there, talked and she gave me a hug and left.” That’s just one example of how Paul treats customers. “We all have our hard days. She just needed somebody to talk to,” he says. “It’s not going above and beyond, it’s just being human.” Paul’s proudest moment? “Meeting her,” he says, nodding to his fiance who also works at Sobeys. “She helped me through a hard time.”