John Muns

Proudly Serving: Sobeys #777, Oakville, ON

Position: Meat Cutter

Core Value: Always Place the Customer First

John Muns’ managers know he is a top employee, and trust him to expertly train new meat cutters. But it’s not just the managers who appreciate his talents. One customer has followed him from store to store in order to ensure her meat purchases are just so. She now shops at his Oakville store, even though it’s 25 kilometres from her home. “John does such a great job helping her with her meat needs and custom cuts. She has to drive by literally dozens of other grocery stores to see John,” wrote a manager. John says customer service is in his blood. “I’ve been customer-oriented since I was delivering papers at 14. I really enjoy interacting with them. I always try to remember what they bought and ask them if they enjoyed it.” He says he’s flattered that customers have followed him to his current store. “It makes me feel proud; I know I’m doing it right.”