Cheryl Isnor

Proudly Serving: Calgary Office, AB

Position: Disability Administrator

Core Value: Always Place the Customer First

When Sobeys employees are going through a difficult time, Cheryl Isnor is the person they want in their corner. As the primary contact for anybody taking a disability or medical leave, she contacts each employee to walk them through the process to make a successful claim, and she also ensures everything is in order with their paperwork from their store. “Reaching out to our employees who aren’t well is important,” she said. “They are often scared and may not have been on a claim before, and I want to make sure they have the best experience. When you’re not well and not getting paid, that doesn’t help.” She takes pride in her work, and makes sure that employees are well looked after as part of a team from day one. “The first day is scary, and there’s so much to learn,” said Cheryl. “I tell them that they have come to a company that values their people; it’s part of a community that’s bigger than this office.”