Denika Robinson

Proudly Serving: Sobeys #672 Windsor, NS

Position: Pharmacy Assistant

Core Value: Always Place the Customer First

When a patient was facing a roadblock of red tape trying to get provincial Pharmacare coverage, Denika took it upon herself to help. The patient, who has a care worker through the Department of Community Services, wasn’t set up properly in the system in order to have her medications covered. It took a couple days of back and forth between the customer, the healthcare worker and the province but Denika was able to solve the issue. The customer was very grateful, says Denika. “She called the store manager, the pharmacy manager, she came in to thank me,” she says. “She still thanks me every day that I see her. She just needed someone to listen and to help.” Being caring and compassionate comes from Denika’s heart. “My mom taught me to treat people the way I want to be treated,” she says, tearing up at the thought. “She’s an amazing woman and I love her very much. I’m glad I made her proud.”