Katarina Mladenovic

Proudly Serving: Sobeys #691 Bay Street, Toronto, ON

Position: Cashier

Core Value: Get it Done with Passion and Integrity

Katarina’s recipe for success in business is simple: find out what your customers want and give it to them every single time. Recently, Katarina offered to take over the coffee bar which was located inside the bakery department and sales were down. To better serve customers, Katarina converted the display case into a case offering fresh pastries and as a result, business increased 33 per cent. Although the bar became very busy, Katarina kept the line moving swiftly. “A lot of people already knew me,” says Katarina. “I knew what they drank and I’d have their coffee going when they got there.” Katarina has her sights set on moving up in the company. She’s taking courses to round out her knowledge and is hoping to soon become a manager. “Over the past year, learning so much in such a short period of time has been my proudest moment.”