Rachel Zwicker

Proudly Serving: Sobeys #644, Clayton Park, Halifax, NS

Position: Cashier

Core Value: Stay Real

Rachel Zwicker believes “you should treat everybody as if they’re family.” On a day when she recognized the signs of a child in the midst of a meltdown typical of extroverted autistic children, the cashier at a Halifax Sobeys was able to act on that philosophy. “I have two autistic children of my own, so I recognized the signs and I saw a mom in need, and I just went over and asked if she needed a hand,” Rachel recalls, her voice wavering with emotion. The grateful mother later emailed Sobeys to thank Rachel “for her exceptional customer service.” “The customer was so happy and impressed with Rachel’s actions that she actually went home and cried thinking about how sincere and caring Rachel was,” reads her nomination form. Rachel says she simply “treated her as I would want anyone to treat me. I’ve been the mom on the other side in the grocery store, when my kid’s having a meltdown. If you’re able to help out, you should help.”