Denika Robinson

Servant fièrement : Sobeys #672 Windsor, NS

Poste : Pharmacy Assistant

Valeur fondamentale : Always Place the Customer First

When a patient was facing a roadblock of red tape trying to get provincial Pharmacare coverage, Denika took it upon herself to help. The patient, who has a care worker through the Department of Community Services, wasn’t set up properly in the system in order to have her medications covered. It took a couple days of back and forth between the customer, the healthcare worker and the province but Denika was able to solve the issue. The customer was very grateful, says Denika. « She called the store manager, the pharmacy manager, she came in to thank me, » she says. « She still thanks me every day that I see her. She just needed someone to listen and to help. » Being caring and compassionate comes from Denika’s heart. « My mom taught me to treat people the way I want to be treated, » she says, tearing up at the thought. « She’s an amazing woman and I love her very much. I’m glad I made her proud. »