Karen Rooyakkers

Servant fièrement : Sobeys #777 Glen Abbey, Oakville, ON

Poste : Front End Manager

Valeur fondamentale : Get it Done with Passion and Integrity

In the letter nominating her as a Value Champion, Karen is described as the best front end manager that Sobeys has. Her manager relies on her and appreciates that she takes on extra duties. Karen is the store’s « go-to manager for so many things. » « I get constant customer feedback on my front end staff, and that is because Karen leads by example. She always puts the customer first. » That may be because Karen believes in being open and honest with her co-workers and customers. « I am down to earth and treat everyone with respect, » she says. When her store lost their Community Room Co-ordinator, Karen took over the work and brought in more business. « You should see the birthday parties she plans and executes – it is phenomenal. » Karen is well-respected and liked by both customers and her co-workers. « I value everyday that I get to work with someone like her, » says her nomination letter.