Regina Michetti
Servant fièrement : Sobeys #5119 Edmonton, AB
Poste : Pharmacist
Valeur fondamentale : Always Place the Customer First
After working as a pharmacist at Sobeys for over a decade, Regina knows most of her customers by name and is dedicated to doing whatever she can to help with their health care. « Recently I had a customer with compromised renal function and she was prescribed something that wasn’t appropriate for her kidneys, » says Regina. « It was a long process to track down her physician, find an alternative, calculate the right dose and this all happened on a Friday evening. » Regina’s experience and knowledge prevented the customer from having a potentially fatal interaction with her other medications. The customer was so grateful for Regina’s help that she wrote an email commending Regina’s customer service and care. « My work ethic has been instilled in me by my parents and closely aligns with Sobeys’ values, » says Regina.